FAQ
Shipping Questions
WHEN WILL MY ORDER SHIP?
We are doing our best to ensure that all orders will process. If your order is placed over a weekend or China holiday, it may take up to three business days to ship. You will receive an email with tracking information at the time the order ships. Please allow 48 hours for the tracking info to update. NOTE: Since the goods are shipped from China and the effects of COVID19 and final delivery can take up to 10-30 business days, thanks for your patience.
WHAT SHIPPING OPTIONS ARE OFFERED?
$2 Standard Shipping - SF Express
For large orders, the buyer can choose the mode of transportation you want, but the freight is at your own cost.
General Questions
Will Fullmosa's bands fit my watch?
Our usual watch band has a lug width between 14mm and 24mm and our apple watch bands fit series 1, 2, 3, 4, 5, 6 (38mm/40mm/42mm/44mm)
How to choose the size of the usual watch band?
Step 1. Ways to choose the size of you watch
Check the back of your watch where the size is written;
Measure the width between two watch lugs(see picture attached);
Locate your watch in the size chart below;
Step 2. Buy bands to fit lug width
14mm | 16mm | 18mm | 19mm | 20mm | 22mm | 24mm
Step 3. Consult us with your watch model
I WANT A COLOR THAT YOU DON'T HAVE! WHAT SHOULD I DO?
If you are interested in a certain combination of colors that we don't have, please email us at fullmosa@outlook.com. If we receive enough requests, we will integrate them into our collection.
WHEN WILL MY ORDER SHIP?
We are doing our best to ensure that all orders will process. If your order is placed over a weekend or China holiday, it may take up to three business days to ship. You will receive an email with tracking information at the time the order ships. Please allow 48 hours for the tracking info to update. NOTE: Since the goods are shipped from China and the effects of COVID19 and final delivery can take up to 10-30 business days, thanks for your patience.
WHAT SHIPPING OPTIONS ARE OFFERED?
$2 Standard Shipping - SF Express
For large orders, the buyer can choose the mode of transportation you want, but the freight is at your own cost.
General Questions
Will Fullmosa's bands fit my watch?
Our usual watch band has a lug width between 14mm and 24mm and our apple watch bands fit series 1, 2, 3, 4, 5, 6 (38mm/40mm/42mm/44mm)
How to choose the size of the usual watch band?
Step 1. Ways to choose the size of you watch
Check the back of your watch where the size is written;
Measure the width between two watch lugs(see picture attached);
Locate your watch in the size chart below;
Step 2. Buy bands to fit lug width
14mm | 16mm | 18mm | 19mm | 20mm | 22mm | 24mm
Step 3. Consult us with your watch model
I WANT A COLOR THAT YOU DON'T HAVE! WHAT SHOULD I DO?
If you are interested in a certain combination of colors that we don't have, please email us at fullmosa@outlook.com. If we receive enough requests, we will integrate them into our collection.